Shipping & Returns
We offer free delivery on all orders over £50. For orders under £50 a standard delivery charge of £4.99 will be charged.
Products will be delivered by our third party courier service. Please accept up to 7 working days for your delivery.
Currently we only deliver to UK locations, however we are always exploring new opportunities to expand our business to new places.
Return & Exchange Policy
We do our best at Plantee to give you the best quality products as possible. Due to the nature of plants it is likely that variations will occur from that we show on the website. We do our best to give the best representation of what you shall receive, if however, you aren't completely satisfied with your Plantee purchase please email us at firstname.lastname@example.org and we shall arrange for you to be refunded.
Customers have 14 days to notify Plantee of the returns request and another 14 days to return the box back to Plantee HQ.
For our plants please send us a picture within the 14 days. All other items must be unused and in the original packaging that they were received in, as well as the proof of purchase.
Unfortunately Plantee does not pay for return shipping.
Upon receiving your return we shall inspect the items and notify the customer of their refund. If approved, you shall receive your refund payment within a couple days depending on your card issuers policies.